Assessor Resource
CPPSEC3029A
Provide quality investigative services to clients
Assessment tool
Version 1.0
Issue Date: May 2024
This unit of competency has application in a range of work roles in investigative services. Work is performed under limited supervision and competency requires some judgement and decision-making. The knowledge and skills described in this unit are to be applied within relevant legislative guidelines.
This unit of competency specifies the outcomes required to provide quality investigative services to clients. It requires the ability to identify the investigation needs of clients and identify and resolve client service problems. It also requires an ability to review the investigative services to identify required improvements.
This unit may form part of the licensing requirements for persons engaged in investigative work in those states and territories where these are regulated activities.
You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)